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Enterprise Quality Credit Report

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  • Time of issue:2020-09-10 15:47
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Enterprise Quality Credit Report

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Enterprise Quality Credit Report

报告

Liaoning Zhongxiang Aluminum Co., Ltd.
 
March 2014
table of Contents
 
I. Introduction
 
(1) Report preparation specifications
 
(2) Company profile
 
2. Quality Credit Report
 
(1) Enterprise quality concept
 
(2) Enterprise quality management
 
1. Quality management agency
 
2. Quality management system
 
(3) Enterprise quality and integrity
 
1. Quality commitment
 
2. Operation management
 
3. Marketing management
 
(4) Quality management foundation
 
1. Standard management
 
2. Measurement management
 
3. Certification management
 
4. Inspection and testing management
 
(5) Product quality responsibility
 
1. Product quality level
 
2. Product after-sales responsibility
 
3. Corporate social responsibility
 
(6) Concluding remarks of the report
 
Front   Yan
 
(1) Report preparation specifications
 
The "Quality Credit Report of Liaoning Zhongxiang Aluminum Co., Ltd." was prepared in an objective and fair manner. The content of the report is true and effective and conforms to the actual situation of the enterprise. The content of the report includes the concepts and systems of quality management, product quality responsibility, quality credit management, etc. , Measures and results achieved. The disclosure content of this report is explained as follows:
 
Organizational scope of the report: Liaoning Zhongxiang Aluminum Co., Ltd.
 
Report data description: The data in this report comes from the company's internal statistics
 
How to obtain the report: Liaoning Zhongxiang Aluminum Co., Ltd. website
 
Address: Wangshuitai Street, Taizihe District, Liaoyang City, Liaoning Province, Zip Code: 111000
 
Website: http://www.lnzxly.com/   Tel: 0419-2283333
 
Email: zhongxiang@zhongxiangalu.cn Fax: 0419-2283333
 
(2) Company profile:
 
Founded in January 2012, Liaoning Zhongxiang Aluminum Co., Ltd. is committed to the research, development, production and sales of aluminum alloy wheels for heavy-duty trucks, high-end tourist buses, various commercial vehicles, and special vehicles for national defense, fire protection and safety.
 
Advanced production equipment is the hardware foundation of product quality. The company adopts the world's most advanced complete set of aluminum alloy forging technology and processing equipment provided by South Korea ALUX. The main equipment has 6 production lines, which are used to produce special flange axle heads and hubs for large trucks and high-end passenger cars. At the same time, the introduction of international advanced testing facilities and technology has formed a strict quality control system for wheel products, so that the company's product quality Reached the international advanced level. It is the only manufacturer of large aluminum alloy products in China that adopts the world's most advanced integrated forging technology.
 
The company integrates international advanced technology and technology, and has obtained related technology patents, including smelting, forging, machining, heat treatment, and related assistance and testing. Product performance and quality have reached the international advanced level, and are sold to the United States, Europe, South Korea and related domestic manufacturers. With better heat dissipation, longer service life, and more beautiful appearance, the company's products meet the requirements of different customers for safety, stability, handling and comfort during the driving of the vehicle. The application of new products not only improves the lightweight process of the transportation industry, but also makes "energy saving, emission reduction, green environmental protection" no longer a slogan. While reducing production costs, it also reduces pollution to the production environment. It is the best choice for customers to adopt lightweight manufacturing technology in advance.
 
The company vigorously promotes the overall marketing concept and has established an integrated market service system of "technology, production, and service", that is, to provide customers with various technical lightweight solutions to reduce operating costs, and to provide end customers with energy saving, emission reduction and transportation costs. The best solution. "User first" is the company's eternal service essence.
 
This manual is compiled in accordance with the requirements of ISO/TS 16949:2009 "Quality Management System for Automobile Production Parts and Related Service Parts Organization Application ISO9001: Special Requirements for 2008" standard. It is one of the company's management documents and the programmatic nature of the company's quality system operation. file. It is the standard for the company to carry out quality activities and meet the special requirements of customers, and it is also the basic requirement to ensure the realization of the company's quality policy and objectives. This manual can be used as a basis for evaluating the effectiveness of the company's quality system and provide a guarantee for quality improvement. Therefore, all departments and all employees of the company are required to do every job in accordance with the provisions of the quality manual and related procedures.
 
Quality Credit Report
 
(1) Enterprise quality concept
 
"Quality first, customer first" is the fundamental purpose of the company's brand development.
 
"Energy saving and consumption reduction, continuous improvement" is the eternal goal pursued by the company's products.
 
Liaoning Zhongxiang Aluminum Co., Ltd. regards customers as God and quality as life, and is dedicated to satisfy customer needs and provide customers with satisfactory products. From the selection of raw and auxiliary materials to the configuration of spare parts and standard parts, strictly control the quality of procurement, and resolutely refuse to store unqualified raw and auxiliary materials and accessories; from the selection of materials, ingredients, casting, machining, surface treatment, and packaging , Strictly control the production quality of each set of process and each production process; take practical measures to control the whole process of product formation, strictly implement the inspection system combining self-inspection and special inspection, and pass the first article inspection and semi-finished products Inspection procedures such as inspection and finished product inspection, resolutely prevent unqualified products from entering the next production process, and resolutely prevent unqualified semi-finished products and finished products from entering the warehouse. According to the company's product standards and customer specific requirements, strictly control product quality and never deliver products that customers are not satisfied with. We know that only by providing customers with high-quality products, can we continuously increase the gold content of the "Zhongxiang" brand, and the company can go further on the road of development.
 
(2) Enterprise quality management
 
1. Quality management agency
 
The general manager is fully responsible for the company's quality management and product quality. The general manager personally takes command, establishes the corporate organizational structure, determines the responsibilities and authorities of functional departments and managers at all levels; establishes quality assurance measures such as assessment and incentive mechanisms; organizes the formulation of corporate quality development strategies and quality objectives; establishes and implements a scientific quality management system And advanced management methods; organize and implement mass quality activities such as quality improvement and quality tackling; implement quality cost management, strengthen quality statistical analysis; preside over the annual quality management review, determine quality improvement projects; carry out quality education and training; build corporate quality culture, etc. .
 
The Quality Management Department is a specialized agency for the company’s quality management, which independently exercises its powers under the leadership of the general manager, is specifically responsible for the company’s quality management, fully implements the ISO/TS 16949 quality management system, and assists the general manager in planning and establishing in accordance with the quality management system standards. , Improve the company's quality management system, coordinate, guide, supervise, inspect, assess, and implement the quality management, quality plans, quality objectives and implementation and realization of various quality improvement measures in each department of the quality system.
 
The quality inspection department is a specialized agency responsible for product quality. It independently exercises its powers under the leadership of the general manager. It is responsible for the incoming inspection and acceptance of purchased products (including raw and auxiliary materials and outsourcing products); product process inspection and testing (including All production and processing procedures and semi-finished products inspection) and finished product warehousing inspection, and keep quality inspection records, compile product quality reports, from raw and auxiliary materials entering the factory to production process inspection, semi-finished and finished products warehousing inspection, and are directly responsible for product quality.
 
The quality management department and the quality inspection department implement a leadership responsibility system, and have a team of high-quality and professional administrators (college degree or above, and professional qualification certificates). Based on the facts based on product implementation standards (product standards, management standards) and customer satisfaction (second-party on-site audits, acceptance, product delivery reports, and customer use reports), strictly implement product quality investigation and quality management assessment systems, and strictly implement corporate positions The quality standard and quality standard management ensure that the quality responsibility return rate is less than 300PPM, the average customer satisfaction is over 85 points, and the product delivery rate is 100% on time.
 
2. Quality management system
 
Quality is the life of an enterprise, and quality management is the guarantee for the realization of enterprise policies and quality objectives. The company insists on ensuring product quality with quality management, and wins market share with quality reputation. The company established and implemented the ISO/TS16949 quality management system in 2013, passed the quality management system audit certification of TÜV Rheinland Certification in 2014, and successfully passed the supervision audit (re-evaluation or re-certification) according to regulations every year. Passed the audit certification of ISO9000, ISO14000 and OHSAS18000 system in 2015.
 
Under the leadership of the general manager, the company regards the "Quality Manual" as the company's programmatic document for quality management, quality planning, quality control, quality assurance and quality improvement, and also as a commitment to customers; the "procedural document" is taken as The company’s current management standards implement quality management in accordance with the requirements of the quality manual and procedure documents. Carry out quality management education and training, and conduct all-staff training on management, technology, production technology, quality inspection, measurement, production and quality safety according to the annual training plan and monthly implementation plan, and strengthen the "Product Quality Law" and "Standardization Law" Publicity and education of laws and regulations. In order to protect the rights and interests of users, the after-sales service system and quality liability compensation system have been established and implemented. Since production, many domestic and foreign customers served by this company have not found a case of product return in batches or quality complaints, and customer satisfaction has remained at 97.0. %the above.
 
The company insists on applying the ISOTS16949 quality management system and implementing total quality management.
 
Make full use of system certification resources, take various effective measures to organically combine and integrate quality system certification and implementation of quality management, and use internal audits, second-party and third-party audits, and management reviews as opportunities to discover problems and implement continuous improvement , Thereby effectively solving the problem of "certification" and "management". By adopting effective management models, methods and approaches such as "target management", "process management", "continuous improvement", and "mechanism innovation", the employees' quality awareness is gradually formed, the quality management level is continuously improved, and the quality benefits are significantly improved.
 
(3) Enterprise quality and integrity
 
1. Quality commitment
 
Liaoning Zhongxiang Aluminum Co., Ltd. aluminum alloy commercial wheel products: Our company guarantees that our products are produced in strict accordance with the ISO/TS16949-2009 certification management system, and the products fully comply with the national GB/T 5909-2009 standard requirements. Now we provide quality assurance in compliance with national product laws and regulations for the products produced by our company:
 
①. Our company guarantees that the products will be strictly inspected for various indicators before leaving the factory to ensure that the product qualification rate reaches 100%.
 
②. The company will exempt the above-mentioned responsibilities if it is not used in accordance with the product use requirements and causes damage.
 
③. In case of disputes with consumers due to product quality issues, the arbitration of the national quality inspection agency shall prevail.
 
④. If there is a problem in the use of the product, our company’s technical staff will answer all questions. If it is a product quality problem, our company guarantees a clear answer or solution within 24 hours. If it needs on-site treatment, guarantee 48 hours in the province When arriving at the scene, the trip time should be extended appropriately outside the province.
 
2. Action management
 
①. Design and development integrity management: under the guidance of the quality policy of "quality first, customer first, energy saving and consumption reduction, and continuous improvement", a comprehensive quality management system is established to prevent defects, reduce deterioration and waste, and continue to improve The goal is to emphasize the important role of the quality management system in the product development process; in the development process, according to the PDCA Deming theory, the solution of specific quality problems forms a closed-loop management; technically, the company has a complete test and verification system. To ensure the quality of products, pay more attention to the early CAE (Computer Aided Engineering) verification in the development process. At the same time, the company has two sets of overall wheel performance test equipment. It satisfies the smooth progress of the test verification to the greatest extent.
 
②. Credit management in the production process: The company always adheres to honesty, relying on the quality management system, and implements "preventive" comprehensive quality management throughout the entire manufacturing process; in order to ensure the delivery of safe and qualified products, the company strictly implements manufacturing quality and safety Standard, serious implementation is the customer's manufacturing concept. For each major workshop, the implementation of self-inspection, mutual inspection and special inspection between painting and workshop and between processes and processes, through the implementation of continuous improvement of production and quality , Effectively guarantee the effectiveness of each process and high-quality products; at the same time, through the establishment of a rapid problem handling mechanism to prevent the outflow of problem products, and improve customer satisfaction.
 
③. Integrity management of raw material procurement: Based on the principles of honesty, quality, mutual benefit, and common development, the company actively builds a management system for category I suppliers. For suppliers of category I materials, in addition to guaranteeing the necessary compliance In addition to the qualifications of laws and regulations, a regular re-evaluation system must be conducted every year. For Type II and Type III supplier companies, first evaluate the supplier’s qualifications and reputation in the industry. Only companies that meet the material procurement standards can purchase, and track and record the purchased products. Companies that cannot provide a stable quality level are not allowed to purchase.
 
3. Marketing management
 
The company has established a complete marketing management system, and a specially established after-sales service department is responsible for the technical support of sold products, problem feedback and other matters, so as to maximize customer satisfaction.
 
The sales department conducts questionnaire survey activities for supplying customers every quarter, and formulates follow-up sales priorities through feedback on various issues.
 
(4) Quality management foundation
 
1. Standard management
 
The company tracks the development and revision of national mandatory standards in real time, actively participates in automotive industry conferences, and can grasp the direction, limits and implementation time of standard formulation and revision in a timely manner, which has guiding significance for our company's product planning and design.
 
In the initial formulation of the technical standards compiled by the company, it is necessary to focus on reviewing the validity, compliance, rationality, advancement, comprehensiveness of requirements, and language accuracy of the cited standards, and solicit in the relevant chapters of the company Opinions and suggestions strive to guide production after the standard is released. After the company’s internal technical standards are announced, the user departments will be organized in a timely manner to carry out the publicity and implementation work, and the implementation will be supervised in the future use process. During the implementation process, problems found in the actual situation will be revised in time to make the standardization work more effective.
 
2. Measurement management
 
The company has established a complete measurement management system, with metallographic microscope, universal electronic testing machine, hardness tester, three-coordinate measuring instrument, direct reading spectrometer and other testing equipment. In order to ensure the company's measurement level and standardized management of measurement equipment, the company has established a testing equipment account and verification and calibration plan. The operator of the testing equipment requires a college degree or above, and must pass relevant assessments every year. Large-scale online testing equipment is regularly tested by the Liaoning Institute of Metrology and Measurement according to the verification cycle. The inspection rate of measuring instruments is 100%.
 
3. Certification management
 
The company has achieved international and national recognition in its management system:

资质资质资质

4. Inspection and testing management
 
Based on product technical standards, testing specifications have been formulated to clearly specify requirements for sampling methods, acceptance levels, inspection items, and inspection methods. In the production process of the product, according to the list of special characteristics of the product and the control plan, the quality characteristics that need to be controlled in the production process are tested using necessary testing tools or special tools in accordance with the process requirements. Ways to ensure product quality in the process. The chemical composition of the molten aluminum is tested package by package, and the quality is controlled from the source. The online semi-finished product is submitted for testing according to the production batch, and the test can be transferred to the next order of production.
 
(5) Product quality responsibility
 
1. Product quality level
 
The company sends national laboratories for product testing every year, and they are all qualified and meet the requirements of GB/T5909-2009 "Commercial Vehicle Wheel Performance Requirements and Test Methods". Part of the varieties sold to the United States were sent to the American SMITH laboratory for testing, and they were all qualified.
 
The factory conducts product audits on vehicle factory users every quarter and forms reports, and formulates corresponding improvement measures based on the product audit results to improve product quality, thereby increasing customer satisfaction.
 
2. Product after-sales responsibility
 
If there is a problem after the product is sold, the company has a dedicated after-sales service department that answers the phone 24 hours a day to solve the problems raised by users at any time. For major problems, solutions must be provided within 48 hours.
 
3. Corporate social responsibility
 
(1). Undertake the responsibility to ensure that the products are genuine at a fair price.
 
(2). Take responsibility for scientific development and payment of taxes
 
(3). Take responsibility for sustainable development and resource conservation
 
(4). Take the responsibility of protecting the environment and maintaining the harmony of nature
 
(5). Take responsibility for public products and cultural construction
 
(6). Undertake the responsibility of poverty alleviation and the development of charity
 
(7). Take the responsibility of protecting the health of employees and ensuring the benefits of employees
 
(8). Undertake the responsibility of developing science and technology and creating independent intellectual property rights
 
(6) Concluding remarks of the report:
 
The construction of quality and integrity is the common responsibility of the whole society and requires the joint efforts of everyone. Only when all production and operation enterprises unify their thinking, raise awareness, operate with integrity, and assume the responsibility of the first person responsible for enterprise quality and safety, can the overall image of the auto parts industry be maintained. We must join hands to ensure the quality and safety of auto parts and to protect the lives of the people; to speed up the building of corporate integrity and continuously improve the level of corporate integrity; to eliminate the industry reputation crisis caused by a few illegal companies, and to establish an automobile zero The new image of the parts industry; to jointly create a good operating atmosphere of honesty and trustworthiness and a good market economy order, and to promote the healthy, orderly, sound and rapid development of my country's auto parts industry, we will make our due contribution!

 

Add:NO.16 Binhebei Street LiaoyangEconomic Development Zone Liaoyang City Liaoning Province China   Tel:+86-0419-2283333   Fax:+86-0419-2283333
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